Privacy Policy

Effective Date: May 15, 2025

Beltza Naturals (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, in accordance with applicable Indian laws.

By using our website or services, you agree to the collection and use of your information in accordance with this policy.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information (as defined under the IT Rules, 2011):
  • Name
  • Email address
  • Mobile number
  • Postal address
  • Payment information (processed securely through third-party gateways)
  1. Non-Personal Information:
  • IP address
  • Device type
  • Browser type
  • Usage data via cookies and analytics tools
  1. Purpose of Data Collection

We collect and use your personal information for the following purposes:

  • To fulfill and deliver your orders
  • To process payments
  • To respond to your queries and provide customer support
  • To send order updates, newsletters, and promotional offers (with consent)
  • To improve our website functionality and user experience
  • To comply with legal and regulatory requirements
  1. Data Sharing and Disclosure

We do not sell or rent your personal information. However, your data may be shared with:

  • Third-party service providers, such as payment processors, shipping partners, and IT support providers, only as necessary to fulfill services.
  • Legal and government authorities, if required by law or in good faith belief that such action is necessary for compliance.
  1. Data Protection and Security

We implement reasonable security practices and procedures, as required by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including:

  • Use of SSL encryption
  • Restricted access controls
  • Regular monitoring and auditing

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  1. Use of Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

  1. Your Rights

Under Indian data protection laws, you have the right to:

  • Access and correct your personal data
  • Withdraw consent at any time
  • Opt out of promotional communications
  • Request deletion of your personal data (where legally permissible)

You can exercise these rights by writing to us at beltzanaturals@gmail.com

  1. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Indian law (e.g., tax or regulatory requirements).

  1. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under the age of 18.

  1. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

  1. Grievance Redressal Mechanism

In compliance with Rule 5(9) of the IT Rules, 2011, any grievances regarding the handling of personal information can be addressed to our Grievance Officer:

Email: beltzanaturals@gmail.com

Phone: +91 88821 03253

Address:Srirama Nagaram, Palmkakole, Muchintal, Telangana 509 325

We aim to respond to all complaints within reasonable time.

  1. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after changes constitutes your acceptance of the revised policy.