Terms and Conditions
Terms and Conditions
Effective Date: May 15, 2025
Welcome to Beltza Naturals! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms, in accordance with Indian laws including the Consumer Protection Act, 2019 and applicable e-commerce guidelines.
- About Beltza Naturals
Beltza Naturals is an India-based brand that offers natural, eco-conscious personal care products. Our mission is to promote wellness and sustainability through clean, transparent, and ethical formulations.
2.Products and Orders
All products are subject to availability.
We reserve the right to discontinue or modify any product without notice.
Prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to cancel orders in case of pricing errors, out-of-stock items, or fraudulent activity.
3.Payment
We accept UPI, Credit/Debit Cards, Net Banking, and Wallets via secure payment gateways compliance to RBI regulations.
All payments must be completed before order processing.
4.Shipping and Delivery
We deliver All Over the World using third-party courier services.
Shipping charges and estimated delivery time will be displayed at checkout.
Once shipped, tracking details will be shared via email/SMS.
Delivery timelines are estimates and may vary due to external factors.
We are not responsible for delays caused by logistics providers or force majeure events.
5.Returns and Refund Policy
Due to the hygienic and personal nature of our products, we do not accept returns or provide refunds. All sales are final.
This policy is in accordance with the Consumer Protection (E-Commerce) Rules, 2020, which allow sellers to determine return policies, provided they are clearly communicated.
Exceptions apply only in the following cases:
- Damaged or defective product on arrival
- Incorrect product delivered
In such cases, customers must notify us within 48 hours of delivery at support@beltzanaturals.com with photos and order details. We reserve the right to verify claims before processing replacements.
6.Intellectual Property
All content on our website, including product images, branding, and text, is the intellectual property of Beltza Naturals and protected under the Indian Copyright Act, 1957. Unauthorized reproduction or use is prohibited.
7.Limitation of Liability
To the fullest extent permitted under Indian law, Beltza Naturals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
Customers are advised to read ingredient lists carefully. In case of allergies or irritation, discontinue use and consult a healthcare provider.
8.Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how your personal data is collected, stored, and processed in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
9.Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, India.
10.Amendments to Terms
Beltza Naturals reserves the right to update or modify these Terms at any time. The updated Terms will be published on this page with a new effective date. Continued use of our Services indicates acceptance of the revised Terms.
11.Contact Information
For any queries or grievances related to our services or policies, please contact:
Email: beltzanaturals@gmail.com
Phone: +91 88821 03253
Address: Srirama Nagaram, Palmkakole, Muchintal, Telangana 509 325
In compliance with Rule 5(9) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.